To change your email address, sign in to My O2 from a computer, laptop or tablet and follow these steps:
- Select ‘Manage my details’. If you’re in the My O2 app, go to ‘Manage your account’, ‘View all’ and then ‘Manage my details’.
- Select ‘Change my username’ under ‘Sign in details’.
- You’ll be sent a code to your phone.
- You’ll then be able to change your email address.
If you’re not able to access the old email address, please contact us.
Thank you for sending your feedback.